When will my order ship? — Chargerless Help
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When will my order ship?

Orders

We're currently manufacturing Ray. Batch 2 sold out, and Batch 3 is open for preorder. We expect Batch 3 to ship in December 2026–January 2027.

We'll send email updates as we get closer to the ship date. If you ordered, your Batch 3 preorder is reserved.

Can I get a refund?

Yes — orders are fully refundable at any time before shipping, no questions asked. Just email us at team@getchargerless.com.

After delivery, you can try Ray and return it within 60 days for a full product refund. See the return details.